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Privacy and data protection
We know that discrete treatment of your personal information is important
to you. Therefore we value the trust you place in us and ensure that June
Ainscough London handles this information conscientiously.
Through this declaration you are expressing your consent for June Ainscough
London to gather, process and use the personal data set out below for the
purposes stated herein. This consent may be withdrawn at any time with
immediate future effect.
Controller
The controller within the meaning of the German Federal Data Protection
Act (Bundesdatenschutzgesetz) is Great Hair Day, Christian Möller,
Wittenbergener Weg 112, 22559 Hamburg, Germany.
Why we need your information:
The information we obtain from you helps us to individually fine-tune and
continuously improve your shopping experience with June Ainscough London.
We use this information for processing orders, delivering goods and providing
services, as well as for handling payment processes, and in the event of
purchases on account for making the necessary checks.
We also use your information to communicate with you about orders, products
and services, update our data sets and manage your customer accounts with
us, as well as to portray content such as wish lists or customer reviews
and to recommend products or services which we believe could be of interest
to you.
We also use your information to improve our department store and our platform,
to prevent or detect misuse of our website and to enable third parties
to perform technical, logistical and other services on our behalf.
We gather the following information:
Information which you give us: we gather and store the information you
enter on our website or transmit to us by other means.
You may decide to withhold certain information from us, though this could
mean that you are unable to use many of our services and features.
Automatic information: once you contact us, we receive and store certain
information. Like many other websites we use cookies to obtain certain
information as soon as your web browser accesses the June Ainscough London
website.
Various firms offer software which enables you to visit websites anonymously.
However, please note that if we can no longer recognise you we cannot permit
you to shop on our website. Nevertheless, we want you to be aware that
these tools exist.
Communication by email: to make our emails more useful and interesting
for you, we often receive notification of which June Ainscough London emails
you open provided your computer supports this feature.
If you do not wish to receive any emails from us, simply adjust your user
account settings accordingly.
Information from other sources: occasionally we also use information on
you obtained from other sources and add this to our information from your
customer account. We reserve the right to obtain from third parties such
as mail order firms and credit bureaus information about your payment behaviour,
with a view to offering you certain payment options, such as payment on
account, as well as other financial services.
NB:
Our business is changing continuously, and both this Data Protection Statement
and our conditions of use may change correspondingly. We reserve the right
periodically to send you [updated] information on the guidelines we apply.
On top of this we recommend that you visit our website regularly to keep
abreast of any changes. Unless otherwise agreed, the use of all information
which we hold on you and your customer accounts is governed by this Data
Protection Statement.
We can assure you that we only ever make material changes to our Data Protection
Statement which could lead to weaker protection of customer data that we
already hold with the consent of the customers concerned.
FREQUENTLY ASKED QUESTIONS (FAQs) ABOUT DATA SECURITY
What’s all this about cookies?
Cookies are alphanumeric identification signs which we transmit to your
computer’s hard disk via your web browser. They allow our systems
to recognise your browser and offer you services such as the storage of
your shopping basket between visits to our website.
The help function on the menus of most web browsers tells you how to prevent
your browser from accepting new cookies, how to get your browser to let
you know when you have received a new cookie or indeed how to block all
cookies you receive. However, you will be unable to experience and make
full use of some of the most interesting June Ainscough London features
except through cookies, which is why we recommend keeping the cookie function
switched on.
We also recommend always logging off completely at the end of a session
on a computer which you share with others and whose browser is set to accept
cookies.
Does June Ainscough London pass on the information
it receives?
Information on our customers is important to us and helps us to optimise
our offer. However, it is not part of our business model to sell this customer
information. We only pass on the information we receive to third parties
in the circumstances set out below:
Service providers: we contract other companies and individuals to perform
services for us such as delivering packages, sending letters or emails,
maintaining our customer lists, analysing our databases, processing payments
involving credit cards or payment on account, and customer services.
These service providers have access to the personal information they need
to perform the tasks assigned to them. However, they are not permitted
to use the data for other purposes, and they are also obliged to handle
the information in accordance with both this Data Protection Statement
and the German Data Protection Act.
Protection of June Ainscough London and third parties:
We disclose customer information and personal data on customers either
if we are legally obliged to do so or if said disclosure is necessary in
order to uphold our General Terms and Conditions of Business or other agreements
or to protect our rights or those of our customers or third parties. This
includes data exchanges with companies which specialise in the prevention
and reduction of credit card misuse and fraud. We expressly state in this
connection that no transmission of data to these companies takes place
for economic purposes which contravene the provisions of this Data Protection
Statement.
Whenever we pass on personal information to third parties to the extent
outlined above we ensure that the information is given in compliance with
both this Data Protection Statement and the German Data Protection Act.
How secure is the information on me?
To protect your information when transmitting it we use Secure Sockets
Layer Software (SSL). This software encrypts the information we transmit
about you.
When confirming an order we only disclose the last few digits of your credit
card number. However, we do of course transmit the full credit card number
to the relevant credit card company when processing the order.
We apply physical, electronic and engineering security measures when collecting,
storing and disclosing our customers’ personal information. These
security measures include sometimes asking you to prove your identify before
disclosing personal information to you.
For your part it is important to prevent unauthorised access to your password
or computer. If you share your computer with others you should make sure
you log off after every session.
What information can I view?
You can view a wide range of information about your account and your interaction
with June Ainscough London. The list changes as our website changes.
What options do I have?
As noted above, you always have the option of not disclosing information,
although you should be aware that failure to so could prevent you from
making purchases or using June Ainscough London features such as the wish
list or customer reviews.
On the pages mentioned above you can add or update certain information.
If you update information we generally keep a copy of your original details
on record.
If you do not wish to receive any emails or post from us you can reset
your user account accordingly.
The help function on the menus of most web browsers tells you how to prevent
your browser from accepting new cookies, how to get your browser to let
you know when you have received a new cookie or indeed how to block all
cookies you receive.
NB:
If you have any further questions about data protection at June Ainscough
London, please use our contact form to write to us in as much detail as
possible. We will attempt to answer your questions as comprehensively as
possible.
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